Organizational change management (OCM)
The people-side discipline that helps affected groups adopt new processes, systems, or structures and realize the intended benefits of organizational change.
Organizational change management (OCM) is the structured approach to preparing, supporting, and embedding change across an organization. Where project management delivers the solution, OCM delivers the adoption — managing stakeholders, communications, readiness, training, and reinforcement.
OCM is typically led by a change manager and supported by an executive sponsor, people managers, and change champions, often coordinated through a transformation office or PMO.
Related terms
The degree to which people and the organization are prepared and able to adopt a change before it goes live.
A central function that coordinates, governs, and reports on a portfolio of change and transformation initiatives.
A respected member of a business unit who advocates for a change and helps carry momentum into their team.
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A plain-language definition of change management, the end-to-end process, the roles involved, and how a change management tool keeps the work and the record together.
ADKAR, Kotter's 8 steps, and Lewin's model explained and compared — what each is best at, and how to choose the right one for your change.
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