Resistance to change
The reluctance or opposition people show toward a change, which can be active or passive and is a normal, manageable part of change.
Resistance is a predictable response to change, not a failure. It can stem from a lack of awareness, fear of the impact, low trust, past change failures, or simply capacity constraints. Treating resistance as information — rather than a problem to suppress — usually reveals a real gap to address.
Surfacing resistance early, assigning it an owner, and responding with the right engagement or communication keeps it from hardening into entrenched opposition.
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What change readiness really measures, the dimensions worth scoring, and a checklist for turning readiness signals into action before go-live.
A practical, step-by-step method for writing a change management plan that holds up — plus the template structure you can reuse for every change.
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